FAQs

PrimeCare offers companion care, respite care, personal care, and skilled nursing services. Our home care solutions help seniors, disabled adults, and children with daily activities, enabling them to live safely and maintain their dignity at home. Services include fall prevention support, medication and fluid reminders, light housekeeping, nutrition management, assistance with grooming and bathing, help with ambulation and transfers, and errand assistance.

We require a 2-hour minimum per visit. Services can be scheduled anywhere from once weekly to seven days per week, depending on your needs.

Private pay services begin at $25 per hour. Rates vary based on the client's specific needs and how often care is required. Medicaid and long-term care insurance providers have separate rate agreements in place.

Yes. You'll hear an automated message informing you that calls are recorded, then you'll be placed on a brief hold before being connected to one of our five office staff members.

PrimeCare Nursing Services is a licensed private duty home care provider offering non-medical care through caregivers who assist with activities of daily living. This includes bathing and grooming, light housekeeping, meal assistance, errands, help with medical appointments and medication reminders, transfer and ambulation assistance, continence care support, and companion or sitter services. A personal support aide delivers these services continuously over time at the client's residence, whether that's a home, hospital, assisted living facility, or nursing home. Some home care providers, like PrimeCare, also offer skilled nursing services. In contrast, home health is provided by a licensed home health company and involves medical care and bath assistance. Services include physical therapy, speech therapy, and occupational therapy delivered by licensed therapists, as well as skilled nursing visits for wound care, IV therapy, client education, and other medical services provided by nurses. A licensed home health company provides bath assistance through home health aides along with these therapies and medical services. These visits occur at the client's residence but are task-based rather than continuous.

Private pay services can typically begin within one to three days. For Medicaid and long-term care services, the start date depends on their respective waiting periods.

Yes. Wartime veterans and their surviving spouses who are 65 years or older may qualify for a tax-free benefit called aid and attendance through the Department of Veterans Affairs. This benefit helps offset long-term care expenses for those requiring in-home assistance with activities of daily living, including bathing, grooming, meals, toileting, and transferring.

Your local area agency on aging can provide this information. If you contact our office, we'll be happy to supply the appropriate contact details based on your location.

No. We bill only for services that have already been provided, and billing occurs on a weekly basis.

Yes. We offer services on weekends and holidays, though we do charge higher rates for weekend, holiday, and overnight care.